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Universal response!

Posted: Thu Aug 04, 2005 2:40 pm
by whet
Decided to E mail Universal after hearing the other week of the Relases of Season 3 first on region 2.

I was hoping to get an answer for a planned region 1 relase, but this was the reponse

"Thank you for contacting us. Please direct your inquiry to the Universal Studios Home Video Customer Service Department at:

UK Universal Studios Home Video
Chippengham Drive
Kingston, Milton Keynes
Bucks, MK10 0AT, UK

Telephone +44 0870 590 0909

We appreciate your interest and hope that you will continue to enjoy Universal products.

Universal Studios Home Entertainment sells Region I DVDs, authorized for use in the U.S. and Canada only.


Universal Studios Home Entertainment"

So still as much in the dark realy :cry:

Makes me wonder how companys such as playusa etc can sell region 1's to uk?

After all Universal must be aware of the fact that they do..

I hope I can get the reaming 2 seaons on region 1, its my preferred Choice.

Posted: Thu Aug 04, 2005 4:48 pm
by Lost Knight
Before I even read this thread I knew that it was a mail-bot response. I don't know why anyone even bothers to write them. These people probably never even read the E-mails at all.

Posted: Thu Aug 04, 2005 5:19 pm
by Michael Pajaro
Well? They gave you a number, CALL!

Posted: Thu Aug 04, 2005 9:08 pm
by tkr9
I'll lay odds if you call you'll get "Hello, this is Universal Studios UK dvd distributors. Due to the large number of enquiries we receive, there is no one available to take your call at the moment. For long, drawn out tosh about our forthcoming releases, press 1. For news about what a great company we are, press 2. For enquiries about employment, please remember the tv and film industry operates on sophisticated recruitment network gateways (ie. it's who you know, not what you know) so don't bother unless you know one of the producers and can ask for a job over lunch, so press 3 and we will cut you off. For all other enquiries, and to talk to a human operator, please hang up the receiver and call the Samaritans. Have a nice day!"

Posted: Fri Aug 05, 2005 1:23 am
by FuzzieDice
tkr9 - :lol: Man, if that isn't a good rendition of how some of those phone line answering systems work! Or you get to go around and around in circles in their menu system on your dime and only go back to the first menu, or if you get someone, they hear your question and tell you they'll patch you through to the right depeartment, which, btw, happens to be the menu you started from! I had that happen a few times too.

Or these dumb AI systems that you literally talk or 'say' numbers or whatever and they only try to patch you through to a human which, isn't really there...

Computers make lousy phone operators. :?

Posted: Fri Aug 05, 2005 12:55 pm
by Menace

I can find out your answer direct as they use my car for the DVD promotions in the UK.
Will call them on monday.


Posted: Fri Aug 05, 2005 5:00 pm
by whet
That would be cool Vinny thanks.

R1 is defo the way to go for KR, I realy don't want to have to get R2,

Fingers crossed that we get good news